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Customer Care (for Brokerage Technology Solutions)

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BSE New Indises

Setup for ODIN Manager

Setup for ODIN Feed

STP-Gate

Derivative Set-Up

Do it Yourself

We have documented few service requests catering to the members housekeeping activities which should be addressed by the in house IT team at your end. In case you or your team members have challenges in understanding we can plan a scheduled training at our training centre on request.

Activities Download
Database Shrinking
Deleting Previous Orders / Trades from Live Database
Odin Manager Logs Deletion (A Batch file needs to be created with the Help document)
Deletion of client code or conversion of existing client from Retail to Web Retail
Group Transfer (Existing clients to other Group)
Database Server Shifting (Live to Back up or Restoration)
Mock Participation Steps
Upload Document

Technical Specifications - IBT & ODIN

Contact

Customer Care
  • FT Tower, Suren Road, Chakala, Andheri (East),Mumbai –400 093
  • + 91 22 6686 2010
  • + 91 22 6686 4050
  • customercare@63moons.com (only for Brokerage Technology Solutions)